If you need to exchange it for the same item, send us an email at and send your item to: Global Beauty Supply, 5311 Gibson Blvd SE, ALBUQUERQUE NM 87108, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please contact us for more details.Our policy lasts 30 days. Orders under $200 will not typically be charged duties or import fees, however, the buyer is ultimately responsible for any import fees, taxes, and or duties. So there are no import fees or duties for items shipped within Canada.
We ship all products from Vancouver, Canada. Regular Shipping: Orders under $100 ship for a flat rate of $50.įlat Rate Shipping: All orders ship for a flat rate of $50. Unfortunately, we are unable to ship to Hawaii or Alaska.ĭiscount Shipping: Orders over $100 ship for a flat rate of $25. Heavy Items: Orders exceeding weight restrictions will be subject to additional shipping fees.įree Shipping: Most orders over $85 ship free.Ĭalculated Rate Shipping:For most orders under $85, a shipping fee will be calculated at checkout. Need Your Package Faster? We offer faster shipping services for an additional cost.ĭelivered to your door approximately between 2 to 4 business days after the processing your order, depending on geographic location. Shipping times depend on where you are located in Canada. In most cases you can expect delivery in 4-9 business days. Shipping Times: Most orders ship next business day. In store we take cash, Interac debit, Visa, Mastercard, and Business Cheques. On our website we take Visa, Mastercard, and American Express as form of payment.įree Shipping: Most orders over $100 ship free.įlat Rate Shipping: Most orders under $100 ship for a flat rate of $22. Please contact us at with your Price Match requests. We price match any item that is carried and in stock by a Canadian competitor with a proof of advertisement, invoice, or flyer. We currently ship to USA, EU, and ANZAC countries. Processing and packing times take approximately 1-3 business days and depending on the location and size of the order, the shipping time is approximately 4-14 business days. Please refer to our Return & Exchange policy.
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